Recruitment & On boarding Coordinator

Main areas of overall accountability:

• Organizing and sending onboarding documentation including offer letters, contracts of employment, links to Horizon’s onboarding platform, details about the company and start dates.
• Working in conjunction with Recruiters and operational stakeholders to ensure offered candidates are processed and on boarded in a timely and effective manner.
• Liaise with candidates throughout Onboarding process ensuring all relevant documentation required (DBS, RTW, referencing etc.) is obtained in a timely manner.
• Ensuring that references are requested and chased in a timely manner.
• Managing delays in the onboarding process as appropriate including withdrawals. 
• Ensuring that candidates and hiring managers are regularly updated on their onboarding journey.
• Liaising with operational stakeholders to agree a start date as soon as possible.
• Addressing negative references or DBS promptly liaising with the appropriate teams including operations and employee relations.
• Assisting in the drafting of risk assessments where appropriate. 
• Respond to any questions or queries from new hires in a timely manner
• Working with IT to ensure that new hire have the necessary technical assistance to set up their hardware and software.
• Ensure that the Safer Recruitment Policy is adhered to.
• Manage and update the Horizon’s Onboarding systems. 
• Provide weekly and monthly reports highlighting onboarding data including number of roles in process by division, service and role type and average time to hire.  

Documentation 

• Contribute to the design and review of recruitment-related policies.
• Draft and review onboarding documentation including reference requests, DBS and reference risk assessments and chaser letters.
• To ensure that only high-quality documentation is sent to candidates.
• Play an active role in creating and updating Horizon’s onboarding toolkit. 

Record Keeping and GDPR

• Ensure that all onboarding documentation is saved to individual personnel files using Sage People or any other system as directed.
• Always maintain compliance with Data Protection and GDPR.

Key deliverables:

• Onboarding to be managed in line with the Safer Recruitment Policy
• Reduce time to hire to under 25 working days
• Reduced drop out rate during onboarding process
• Improve onboarding experience by increasing engagement and training within the onboarding process

Requirements for the role:

• Experience of dealing with a high volume of vacancies
• A track record of efficiency, reducing delays from offer to commencement of employment as far as possible 
• A track record of using data and metrics to devise solutions drive actions
• Experience of working in a regulated environment
• A desire to increase employee engagement rates, retention and stability rates
• An excellent communicator – verbal and written with excellent attention to detail
• A true relationship builder
• Resilient
• Approachable
• Calm and compassionate