Employee Relations Business Partner

Job Introduction

At Horizon Care & Education, we believe our people are our greatest asset. We are a forward-thinking, values-driven organisation committed to fostering a positive, inclusive, and high-performing workplace culture. As we continue to grow, we are seeking a skilled Employee Relations (ER) Business Partner to join our dynamic HR team and drive proactive, fair, and effective employee relations practices across the business.

About the Role:

The Employee Relations Business Partner will act as a trusted advisor to managers and employees, providing expert guidance on a range of ER matters. You’ll be responsible for managing complex employee relations cases, developing policy, ensuring compliance with employment law, and supporting our people-first approach to HR.

Location: We are looking for a candidate who is ideally based in the Midlands region (Birmingham, Leicester area) as this role will cover our services in the midlands and south of England.

Key Responsibilities:

• Provide expert advice and support on employee relations matters including disciplinary, grievance, performance management, absence, and conflict resolution.

• Lead or support complex casework and investigations, ensuring compliance with internal policies and employment legislation.

• Coach and support line managers to handle ER matters confidently and effectively.

• Monitor ER trends, identify risks, and develop proactive interventions to reduce ER issues.

• Contribute to the development and implementation of HR policies and procedures.

• Support change management initiatives, including restructures, redundancies, and TUPE processes.

• Maintain up-to-date knowledge of employment law and ensure best practices are followed.

• Collaborate with HR colleagues to ensure consistency and alignment across the function.

What We're Looking For:

• Proven experience in a dedicated Employee Relations or HR Business Partner role in the health and social care/education sector

• Strong knowledge of UK employment law (or relevant regional law).

• Demonstrated experience managing complex employee relations issues.

• Excellent interpersonal, negotiation, and influencing skills.

• Ability to work independently and make sound decisions under pressure.

• Strong analytical and problem-solving skills.

• CIPD Level 5 or above (or equivalent experience) preferred.

What We Offer:

• A collaborative and supportive work environment.

• Opportunities for professional development and career progression.

• Flexible working arrangements.

• Competitive salary and benefits package.

INDSUP